Heavy Duty Equipment Technician (Lead hand)
Westerra Equipment has been selling, renting, and fixing equipment for over 100 years. We also train people in all corners of British Columbia on how to operate machinery safely and effectively. From forklifts to skid steers, excavators, loaders and dump trucks, Westerra Equipment services industries such as warehousing, milling, construction, forestry, recycling and more with their equipment needs. Join our award-winning company and experience working at a Platinum Certified Canada’s Best Managed Company, and one of BC’s Top Employers.
Reporting directly to the Service Manager, the Lead hand Heavy Equipment Technician will be responsible for troubleshooting and overseeing repairs on a variety of equipment in a safe, effective, accurate and timely manner.
What we offer:
The Lead hand Heavy Equipment Technician is a union position, with the starting wage of $53.91 per hour, and a pension contribution of $1.50 per hour, along with extended medical and dental coverage, and top-tier holidays and vacations as per the Collective Agreement.
Key Responsibilities:
- Efficiently and effectively evaluate the working condition of, diagnose, assemble/disassemble, order parts for, and repair equipment.
- Utilize OEM diagnosis software and interface tools to repair of Doosan Heavy Equipment, Vermeer Heavy and Tree Equipment, Bobcat excavators/loaders.
- Work closely with the OEM Technical support group.
- Interpret work orders and technical manuals.
- Perform routine scheduled, planned maintenance services and safety inspections.
- Continually assess service task hazards and ensure work is performed safely, and to accepted standards.
- Road test equipment and check attachment operation as required.
- Make recommendations regarding the extent of repairs and suggest methods of improvement.
- Build and maintain customer relationships while at worksite and through Service Advisors.
- Complete detailed service reports, timecards, warranty documentation and other documentation.
- Ensure high levels of customer satisfaction, through quality of repairs.
- Think logically and keep up with changes in technology.
- Employ workplace health and safety practices at all times.
- Protect all company assets while in use from damage or theft and complete regular service truck cleaning, organization and servicing.
- Be motivated and able to work in a challenging environment with minimal supervision.
- Other duties as assigned.
Knowledge, Skills and Abilities:
- Repair and maintenance of mechanical equipment as outlined above.
- Excellent diagnostic skills.
- Ability to coach team members on complex technical jobs through the effective use of schematic diagrams.
- Self-motivated and can work with minimal supervision.
- Superb customer service skills and a team oriented.
Training, Education and Experience:
- Red Seal Certified Heavy Duty Technician or equivalent.
- Experience in Electrical systems and Electronic Controls.
- Experience in Diesel engine service, repair and overhaul.
- Thorough knowledge and experience trouble shooting and repairing of Hydraulic Componentry and Systems, Hydrostatic Drives, Automatic, Power shift and Standard Transmissions, and driveline componentry.
- Valid Driver’s license with clean driver’s abstract.
- Welding experience as asset.
Values:
- Build trust - with customers and each other.
- Be a team player - commit to working together to win.
- Be customer-focused - “wow” customers so they become raving fans.
- Support community - care for our people, our community and our planet.
- Deliver results - know what you need to do and get it done.
Working conditions: This position is based out of the Abbotsford branch and works 40 hours on average per week Monday to Friday.
Privacy Notice for Job Applicants: By applying, you consent to share your name and email with our third-party assessment provider solely for assessment purposes, if required. We will manage your data confidentially and will not use it for any other purpose. If you have any concerns, please contact our HR department at careers@westerraequipment.com.
Selection Process Notification: Due to the volume of applications, we will contact only the shortlisted candidates. Thank you for considering career opportunities with Westerra Equipment.