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Rentals Coordinator

Westerra Equipment, as part of Wesgroup Equipment, has been named one of Canada's Best Managed Companies, BC’s Top Employers and Canada's Top Small and Medium Employers in 2018 and 2019! We are a great place to work where individual effort is recognized.

We currently have a great opportunity available for a Rentals Coordinator in our Nanaimo location. This position requires an individual who loves providing an exceptional customer service experience, works well in teams and is a highly motivated self-starter. If this sounds like a good fit for you, apply today!

Key Responsibilities:

  • Respond to all in person and phone rental inquiries in a timely, accurate and professional manner
  • Qualify all rental customers
  • Proactively monitor existing rental fleet and utilization
  • Manage maintenance on all rental units
  • Nurture relationships with existing rental yards 
  • Implement and manage proper check in/check out procedure to ensure all freight, damages and fuel are recorded on invoices

Required Knowledge, Skills & Abilities:

  • Excellent customers service skills
  • Ability to build relationships in person or via phone
  • Detail oriented and strong organizational skills
  • Strong written and verbal communications skills
  • Highly motivated, self-starter and enthusiastic
  • Ability to work well in a small team environment where everyone pitches in
  • Knowledge of rentals and or equipment sales
  • Knowledge of construction, landscaping and agriculture equipment would be considered an asset
  • Proficient with computers and experience with Microsoft Office applications (Outlook, Word, Excel)

Experience & Education:

  • 2-3 years' experience in a related role in this industry or a related industry
  • Previous rental or sales experience would be an asset, but not essential for the right applicant
  • Post-secondary education in a related discipline would be considered an asset

Who are we? People matter – a lot. Our culture is friendly, collaborative and we have each other’s backs. No one works in isolation. Everyone matters. For your drive, hard work, and cool head we offer good pay and benefits, opportunities to grow and a great work experience.

Due to the volume of applicants, please accept our apologies in advance, as only those candidates shortlisted will be contacted. We sincerely appreciate your interest in our company. Thank you for exploring career opportunities with Westerra Equipment.

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